Senior Systems Engineer – ABB – Aberdeen


To ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Execute technical support, act as specialist and solve problems in own expertise area. Proactively communicate with both the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for Service growth. The role will be based in Aberdeen and will require travel to our offices in UK and customer sites (both onshore and offshore)

Your responsibilities

Understand and update existing hardware and software modules for the development and maintenance of ABB’s Control System products

Preparation of Design Specifications, Test Procedures, Method Statements and Scopes of Work for modifications and upgrades as required.

Conduct the assurance, integration and testing of hardware and software modules

Deliver updates to the existing products and roll out new products through working closely with different stakeholders, including the customer and the end user

Support Bids and Proposals team in generation of quotations

Be available on an ‘on call’ basis to advise customers out of hours and, if necessary, make unscheduled site visits

Advises clients as to maintenance procedures, site planning, operational methods, process measurement and control strategies and schemes

Promotes sales of maintenance services and equipment, including spare parts, and advises Sales department of possible sales leads

Compile Site Visit Reports and ensure follow-up actions and recommendations are acknowledged

Ensure Cyber Security Systems and Procedures are maintained.

Provision of ad-hoc support and site attendance as requested.

System Modifications and interpretation of SOR’s from Client base

Spares and Lifecycle Management

Management and Coordination of Ad-Hoc Work-scopes

PAEN UK Service Management Team

Client interaction

Business Development/Account/Sales Managers

Technical Specialists/Consultants

Manage customer expectations and deliver high quality solutions to ABB customers

Drive towards continual improvement

Managing changing priorities/activities

Scheduling sufficient time for progress reporting whilst satisfying additional client expectations

Coordination of delegated activities

Access to suitable resource when required

Effective communication

Your background

Correct safety & integrity mindset

Have a strong application background

Have working knowledge of PLCs, SCADA, HMIs, Industrial Networks and Cyber Security

You will have a willingness to learn and ability to innovate

Strong communication skills, both written and verbal

A self-starter with the ability to work on his or her own initiative, plan well and follow through to project completion

Be flexible and prepared to travel to customer sites on occasion.

Practical, hands-on experience-Desirable

Offshore certification-Desirable

Good knowledge and understanding of ABB 800xA Control Systems-Desirable

Cyber Security awareness-Desirable

Knowledge of Process control and loop performance-Desirable

Functional Safety certification-Desirable

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