Receptionist – Croma Vigilant – Aberdeen

Croma Vigilant

Croma Vigilant are offering an exciting opportunity for a Receptionist to join our expanding team.

This is a permanent, full-time customer facing role and we are seeking a Receptionist who is able to provide reception cover within one of our prestigious properties within Aberdeen.

The hours of work are Monday – Friday, 0800 – 1600 and the role pays £10.90 per hour.

The holiday entitlement is 28 days including bank holidays.

Key Responsibilities

Provide a polite and warm welcome at all times to customers/staff or visitors

Issue visitor passes using agreed processes and procedures

Provide a consistent professional service at all times

Anticipate visitors needs or problems and ensure that their expectations are met and exceeded

Able to multitask within a busy reception environment

Handle any customer complaints raised in a professional manner. Ensure the manager on duty is aware of any problems or issues relating to customer service

Handle all incoming telephone calls and enquiries in an efficient and sincere manner

Communicate visitor/client arrivals to the relevant person promptly

Maintain a high security awareness at all times

Person Specification

We are looking for someone with the following skills and experience:

Professional, highly driven, enthusiastic, proactive, self – motivated team player

Previous experience in a customer service facing role

Excellent interpersonal skills and the ability to interact with people at all levels

Holds a naturally friendly personality with an honest smile

Clear, concise and confident communication skills which are customer service orientated

Maintain and practice a high degree of confidentiality at all times

5 years of verifiable work history

Valid UK driving licence required

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