Operations Manager – Aberdeen – Blue Arrow Aberdeen – Aberdeen

Blue Arrow Aberdeen

Our client, a 87 bedroom hotel based in the West End of Aberdeen, are on the lookout for an Operations Manager on a full time, permanent basis.

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The Operations Manager will ensure a high standard of customer service is provided at all times and that the team are supervised effectively.

The ideal candidate will be have Operational experience and be able to deputise for the General Manager in his absence, be enthusiastic about excellent customer service and creating a highly engaged team.

Operations Manager responsibilities include: Planning and organisation of all Food & Beverage operations on a daily basis to ensure the smooth running of the department Managing the Food & Beverage team to deliver outstanding customer service Reporting to the General Manager and working closely within the management team to ensure that all outlets are operating efficiently at all times Communicating effectively within the management team and attending meetings, as required Responding to guest feedback and Revinate reviews Participating in Duty Management shifts, as required Achieving Food & Beverage Key Performance Indicators What are we looking for? Strong people management experience within Food & Beverage operations Ability to lead the team and train as required Outstanding customer service skills Good organisational skills A professional approach with the ability to work well under pressure The ability to support the General Manager with the day to day operational demands of the hotel and take responsibility for the hotel in their absence For you We offer a benefits package including: Pension Plan Meals Provided on Duty Employee Discounted Accommodation Employee Discount on Food & Beverage and Hotel Restaurants Friends and Family, (discounted) Accommodation Rate Length of Service related holiday scheme Uniform Eye Care Vouchers Long Service Awards Employee of the Month / Year Recommend a Friend Scheme As well as real opportunities to develop and gain promotion within the industry.

For more information, contact Sarah on 01224 621 200.

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