John Clark Motor Group
Aftersales Manager
Are you good with people and have a ‘can do’ attitude? This could be the opportunity for you! John Clark Motor Group are seeking a pro-active, customer focused Aftersales Manager for our high performing and prestigious AUDI Dundee Dealership. You will lead a team to provide a proactive service to customers, while ensuring that your department achieves profit margins in line with budget forecasts and annual objectives.
Key Job Requirements as Aftersales Manager:
People Management of the Aftersales Team
Ensuring Customer Satisfaction metrics are hit
Hitting monthly KPI’s / Budgets
Ensuring all repairs are fully compliant
Becoming a product expert well versed with all features of our vehicles
Maximise workshop profit opportunities
Achieve the customer satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the manufacturer standards and dealership procedures
Skills You Will Require as Aftersales Manager:
Confident relationship builder with team and customers at all levels
Ability to management the Aftersales Team successfully
Deliver first class service to achieve company objectives and targets
Self-motivated, articulate and professional
Aftersales Manager required Experience
Previous motor trade experience within service is preferable
Previous experience within a management role
Customer Service facing experience is essential
About JCMG
The John Clark Motor Group is a name synonymous with outstanding customer service, we are Scotland’s 2nd largest independently family owned motor dealer. We proudly represent a number of inspirational brands, and have been trading for over 40 years, specializing in the sale of new and used vehicles from our 35 businesses across the East coast of Scotland.
We strongly believe in investing in our people and provide specialist training and development opportunities to help our employees progress their future and careers. In addition to dedicated in-house training, we offer the chance to work with exceptional brands and products, in a dynamic environment where we continue to work together as a family
In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits.
Preferential rates on vehicle parts purchases and servicing.
Industry leading discounted Employee Car Scheme
28 Day Holiday
Award winning In-house and manufacturer training
Cycle to work scheme
State of the arts dealership standards
High earning potential through commission or bonus
Some roles offer company car
Life assurance
Group contributory pension scheme
Careers development opportunities
If this sounds like you and you would love to be part of John Clark Motor Group then please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application
To apply for this job please visit uk.whatjobs.com.